Terms & Conditions

Limited-time offer. Offer available for new customers only. Subject to availability. Promotional price requires a 24-month commitment. After promotional period, standard rates apply. Promoted price includes up to 200 Mbps Business Class Internet based on speed qualification and dynamic IP. Business Class Internet: Windstream cannot guarantee speeds or uninterrupted, error-free service. Speed availability, capabilities and provisioning vary depending on network and terrain conditions; Internet, website or network congestion; and customer geographical location. Windstream makes no representations related to download or upload speeds. Windstream assumes no responsibility or liability for interruption of services or service performance differences between actual and advertised performance. In select areas, includes Internet transport, Internet access and unlimited incoming calls. Outbound calls, except for toll free and 911, will be charged at 10 cents/minute. Operator Service and 411 will be charged at tariffed rates. No features or long-distance carrier rates allowed. Kinetic Business Internet Speed: Monthly fees may apply. For speeds over 25 Mbps, services are provisioned in a range including a minimum and maximum speed. Windstream will provision customer’s location for the fastest speed available within the available range at the time of order but cannot guarantee speed or uninterrupted, error-free service. Equipment: $10 equipment fee may apply. Windstream-provided modems will be capable of in-business wireless networking, but devices supported by in-business wireless networking connections may experience speeds not equal to advertised speeds or the speed referenced in your High Speed Internet plan. With wireless networking, actual throughput speed may be impacted by several factors including interference from other equipment or devices at the location, distance from the modem, modem location, number and types of devices connected, physical obstructions, and time of day. To obtain advertised speed, connecting a device directly to the modem to provide a wired connection is recommended. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee. Satisfaction Guarantee: If customer cancels within the first 30 days after installation, the cancellation fee will be waived. © 2019 Windstream Services, LLC. All rights reserved. Kinetic and Windstream are registered service marks or trademarks of Windstream Intellectual Property Services, Inc. and/or its affiliates. All other marks are the property of their respective owners.

Connected Office UC:

Limited-time offer. Offer available for new customers only. Subject to availability. Connected Office UC requires 25 Mbps or greater Internet connection from any provider. Satisfaction Guarantee: If customer cancels within the first 30 days after installation, the cancellation fee will be waived. © 2019 Windstream Services, LLC. All rights reserved. Kinetic and Windstream are registered service marks or trademarks of Windstream Intellectual Property Services, Inc. and/or its affiliates. All other marks are the property of their respective owners.

Always On:

Limited-time offer. Windstream Internet connection required. Subject to wireless coverage availability and the Terms and Conditions and Acceptable Use Policy at www.windstream. com/Terms-and-Conditions/; if you have a written agreement with Windstream, those terms will control. Taxes, fees and other charges, equipment rentals, and one-time installation fee of $150 may apply. Requires 24-month commitment. Early termination fees apply. Windstream cannot guarantee speeds or uninterrupted, error-free service. Speed availability, actual performance, and provisioning may vary depending on customer location, terrain, Internet and network conditions, website traffic, and quality of customer equipment. This product does not support Static IPs while in 4G Failover mode. Windstream equipment required. Equipment must be returned upon termination, and if not, Windstream reserves the right to charge for unreturned equipment. Satisfaction Guarantee: If customer cancels within the first 30 days after installation, the cancellation fee will be waived. © 2019 Windstream Services, LLC. All rights reserved. Kinetic and Windstream are registered service marks or trademarks of Windstream Intellectual Property Services, Inc. and/or its affiliates. All other marks are the property of their respective owners.